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  • The renaissance of user-oriented interface designs

    January 21st, 2010

    Excerpt of  ”Rich Internet Applications for Business”, an article by Hans Dirk Walter, CEO Canoo Engineering AG (in print).

    Alongside the ascendancy of the World Wide Web (WWW) as global information platform, its technology has increasingly been employed as the basis for enterprise applications in the course of the last 10 years. Web based application have successively squeezed out the previously widespread client-server applications. Ever more IT managers have recognised the operational advantages of centralised application management (re-)enabled through this technology and have placed a total emphasis upon HTML in their application development. This trend has rather conveyed the impression in recent years, therefore, that page based user interfaces were the last word, while user-oriented layout and design appeared consigned to oblivion.

    In the wake of the euphoria surrounding HTML there were always organisations who expressed their dissatisfaction at the shortcomings of pure HTML interfaces. Meanwhile, a significant number of middle sized IT companies made their money developing RIAs for such organisations. Publicly, however, these efforts scarcely attracted attention. It was not until the Eclipse project, with its popular Rich Client Platform (RCP)[1] several years ago, that the ordinary developer was once again reminded of the far more ergonomic interfaces of the client-server technology of the 1980s and 1990s.

    The term “rich client” now became newly synonymous with this technology.  Since RCP is a “fat client” technology it did not correspond to the centralised “zero footprint”[2] approach of classical HTML applications. These benefits, in which no application specific code whatsoever was of installed on the client, thus employed so called “rich thin client” technology, which in turn however merely represented a transient niche. It was not until Jesse James Garrett coined the phrase “Ajax”[3] in 2005, thus bestowing respectability on JavaScript based Internet technology that the idea of “Rich Internet Applications” became familiar to a broader public, who has since been demanding the same level of interface interactivity in online connections as that of pure desktop applications.

    This trend has been reinforced to now by discussions about the fuzzy, yet enigmatic term “Web 2.0”[4]. According to this “hype”, the hitherto largely passive bulk of internet users would become highly active web content authors in the coming years or even site “programmers”. Thus, “Web 1.0 was commerce. Web 2.0 is people. [...] 2015, everyone alive will [..] write a song, author a book, make a video, craft a weblog, and code a program” (Kelly, Wired[5]). However, in order to motivate and enable the average surfer not just to consume but also to actively contribute new content, the web needs to be equipped with a suitable interactive interface, with whose help the user can rapidly and easily become active. RIAs bridge this gap perfectly with respect to the dizzying expectations of Web 2.0. They represent the technology, without which the entire aspiration and utopia would evaporate.

    However, RIA technology offers so many advantages not only for the Web 2.0 community but also for everyday enterprise applications, that the demise of exclusively HTML based “poor ugly web applications” (PUWA) is foreseeable in the not too distant future.


    [1] Jeff McAffer, Jean-Michel Lemieux: Eclipse Rich Client Platform; Addison-Wesley, 2005.

    [2] “Zero footprint” means that no additional Software needs to be installed on the client in order to launch an application

    [3] Jesse James Garrett: AJAX: A New Approach to Web Applications; www.adaptivepath.com/publications/essays/archives/000385.php

    [4] Tim O’Reilly: What is Web 2.0;

    [5] Kelly, K.: We are the Web. In: Wired 13.08 (08/2005)


    Gartner Oracle: Smartphones to dominante PCs by 2013

    January 18th, 2010

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    The well known research firm Gartner just published it’s Top Predictions for IT Organizations ans Users for 2010 and beyond, covering developments which definitely affect the RIA market, too. Their key findings are:

    • IT Ownership: ”By 2012, 20% of businesses will own no IT assets”.
    • Cloud Computing: “By 2012, India-centric IT services companies will represent 20% of the leading cloud aggregators”.
    • Social Networking: “By 2012, Facebook will become the hub for social network integration and Web socialization”.
    • Sustainability: ”By 2014, most IT business cases will include carbon remediation costs”.
    • Internet Marketing “will be regulated by 2015, controlling more than $250 billion in Internet marketing spending worldwide”.
    • Mobile Commerce: “By 2014, over 3 billion of the world’s adult population will be able to transact electronically”.
    • Context Aware Computing “will be as influential to mobile consumer services [..] as search engines are to the Web”.
    • User Devices: “By 2013, mobile phones will overtake PCs as the most common Web access device worldwide”.

    Perhaps the most aggressive outlook is the prediction that mobile phones will overtake PCs as the most common Web access devices worldwide by 2013 — Morgan Stanley wasn’t quite that courageous. If we look closely, Gartner predicts that mobile phones will drive the higher number of website accesses “due to the sheer weight of device numbers”, but the “the bulk of page views will continue to occur through larger-format devices”. However: The RIA sector has to get ready for the mobile revolution, existing websites and web-based applications should be designed to be device-independent and their information structure has to be redesigned for mobile phone access.

    Canoonet Mobile

    CanooNet Mobile V2 (announced for 2/2010) demonstrates a successful redesign of a content structure for mobile access: No information should be positioned more than 3 clicks away from the user.


    RIA Link Roundup

    September 1st, 2007

    Here are some links on Rich Internet Applications (RIA) that caught my eye during the past week:

    James Breeze is looking for research on RIA usability. He lists some articles on usability, but most of these are fairly old from Macromedia times.

    The most recent article he points to is:

    Needless to say, I am interested in hearing about other research reports as well.

    Tim Anderson tried out Tafiti, a search application based on Microsoft’s Silverlight and Live Search.

    RIA on Mobile Devices

    Ryan Stewart writes:

    RIAs can help bring the worlds of desktop, web, and mobile together and that’s going to bring about all kinds of new use cases for applications as well as new business models and modes of communication.

    In my opinion, posts such as this one or this one are first indicators that RIA on mobile devices will become important.

    Planet RIA

    For further blogs, see Canoo’s RIA aggregator at: http://www.planet-ria.org
    And feel free to add your favorite feeds.